1. What if my favorite item or size is sold out?
Some of our popular styles sell out quickly—but don’t worry! If your desired size or product is unavailable, simply contact our customer service team via email. We’ll be happy to notify you as soon as the item is back in stock.
Please make sure to provide a valid email address so we can reach you promptly.
2. Why is the size tag different from the size I ordered?
Our website displays sizes using standard international measurements. In some cases, the size printed on the tag may differ from the size you selected, but the actual fit remains the same.
We recommend trying on the item first. If the size does not fit as expected, you may return it according to our Return Policy.
3. Why is the color slightly different from what I saw online?
Minor color variations can occur due to lighting conditions, camera angles, or screen display settings.
If the difference does not affect the overall look and feel of the garment, we encourage you to enjoy your new item. As a gesture of care, we can offer a promotional code for future purchases. Rest assured, we continually work to minimize color discrepancies.
4. How do I use a discount code?
If you have a discount code, simply enter it on the Checkout page. After you apply the code, the discounted amount will appear before payment.
5. Can I get more details about a product?
Absolutely! Each product page includes detailed information such as measurements, fabric care instructions, and multiple high-quality images.
If you need additional details not listed on the page, feel free to reach out—we’ll gladly assist you.
6. Is it safe to use my credit card on your website?
Yes, your information is fully protected.
Our website uses industry-standard SSL encryption technology to securely transmit your data. Your credit card details are never stored, shared, or revealed. You can shop with complete confidence.
7. How do I choose the right size?
Size measurements vary across product categories.
We strongly recommend reviewing the size chart on each product page and comparing it with your child’s measurements to ensure the best fit.
8. Can I change my shipping address after placing an order?
To ensure fast and efficient delivery, orders are processed quickly. Once an order has been processed or shipped, the shipping address cannot be changed.
We recommend using a residential address instead of a work address, as customs or delivery delays may vary.
9. What should I do if an item is missing from my order?
If an item is missing, please contact us immediately at service@marryshe.com. Our team will assist you right away.
10. Why are taxes or import fees charged?
According to international customs laws, goods imported into EU countries and the United Kingdom may be subject to taxes of up to 20%. These charges are determined by customs regulations.
Still need help?
We're always here for you!
Contact us anytime at service@littlefinery.com.